When I first started building websites it was just for family and friends. Soon I found clients from further afield but I wanted to keep the level of collaboration and connectedness in my process.
One of these first websites was for a local personal shopper. She required a website to advertise and promote her business online. Since then I've created another website for her and I still maintain and host both websites.
Building good rapport and taking a genuine interest in another persons business / project has been the backbone of my work with clients ever since.
Matt and I go back a long way. He from the start embraced the challenge of supporting me when I built with his help two websites for two very different avenues of work, and neither had he done before. He was professional, understanding and very supportive from the get-go and certainly showed his expertise in his field. I am very happy he is on my team.